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Terms of Service

Last updated: July 28, 2026

1. Overview

BALGRAD.ai is operated by BALGRAD j.d.o.o., providing AI software and API integration services for businesses and individual professionals.

2. User Accounts & Subscriptions

Users are responsible for maintaining account confidentiality. Subscriptions are billed on a recurring basis via our Merchant of Record, Lemon Squeezy LLC. Unused tokens do not roll over to subsequent billing cycles.

3. Payments & Merchant of Record

All financial transactions, invoices, and sales taxes are processed by Lemon Squeezy LLC (or Paddle) as our official Merchant of Record. By placing an order, you agree to Lemon Squeezy's Terms of Service.

4. Acceptable Use

Users agree not to misuse the platform for illegal activities, reverse-engineering, or unauthorized automated requests.

5. Limitation of Liability

AI generated outputs are provided for informational assistance. BALGRAD j.d.o.o. does not guarantee absolute accuracy and is not liable for business decisions made based on AI output.