Privacy Policy

1. Data Collection

BALGRAD j.d.o.o. collects necessary personal data such as email addresses, account credentials, and usage metrics to provide our service under EU GDPR guidelines.

2. AI Models & Data Privacy

Your prompt data and private documents submitted to BALGRAD.ai are encrypted and processed strictly to generate responses. Your data is never used to train public AI models.

3. Third-Party Processors

We work with trusted third-party service providers:

• Supabase Inc. (EU Region - Database & Auth)
• Lemon Squeezy LLC / Paddle (Payment Processing & Invoicing)
• Moonshot AI / Kimi API (AI Model Processing)

4. Your Rights

Under GDPR, you have the right to access, rectify, or request deletion of your personal data at any time by contacting privacy@balgrad.ai.